Privacy Policy

Last updated: October 13, 2025

Welcome to Hot Air Balloon Egypt (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://hotairballoonegypt.com/ or interact with our services.


1. Who We Are

Our website address is: https://hotairballoonegypt.com/.
We are a travel experience provider specializing in hot air balloon rides over Luxor, Egypt. By using our website, you agree to the terms described in this Privacy Policy.


2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it.
👉 Gravatar Privacy Policy: https://automattic.com/privacy/

After your comment is approved, your profile picture is visible to the public alongside your comment.


3. Media

If you upload images to the website, avoid uploading images that contain embedded location data (EXIF GPS).
Visitors can download and extract location data from images on the website.


4. Cookies
  • If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. This is for your convenience so you don’t have to re-enter your details again. These cookies last for one year.

  • If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

  • When you log in, we set up cookies to save your login information and screen display choices.

    • Login cookies last 2 days.

    • Screen options cookies last 1 year.

    • If you select “Remember Me,” your login persists for 2 weeks.

    • When you log out, login cookies are removed.

  • If you edit or publish an article, an additional cookie will be saved. It contains no personal data and expires after 1 day.

👉 Learn more about cookies: https://www.allaboutcookies.org/


5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, maps, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited that website directly.

These websites may:

  • Collect data about you

  • Use cookies

  • Embed additional third-party tracking

  • Monitor your interaction with that embedded content (if you are logged in to that website)

Examples include services like YouTube, Google Maps, or Instagram.


6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.
We may also use third-party services (e.g., payment gateways, email marketing tools) that collect minimal data necessary to process bookings and improve your experience.

We do not sell, rent, or trade your personal information with third parties.


7. How Long We Retain Your Data
  • If you leave a comment, the comment and its metadata are retained indefinitely to allow us to automatically approve future comments.

  • For registered users (if any), we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except their username).

  • Website administrators can also see and edit this information.


8. What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to:

  • Receive an exported file of the personal data we hold about you.

  • Request that we erase any personal data we hold about you.

This does not include data we must keep for administrative, legal, or security purposes.

👉 To make a data request, contact us at: info@hotairballoonegypt.com


9. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.
We may also use secure third-party tools to process bookings and communications, in compliance with GDPR and other applicable data protection laws.


10. Data Protection & Security

We use SSL encryption and other industry-standard security measures to protect your data. However, no method of online transmission is 100% secure. We encourage you to use secure networks and keep your personal login information private.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date.


12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 info@hotairballoonegypt.com
🌐 https://hotairballoonegypt.com/